Data protection

Thank you for your interest in our website. The protection of your personal data during collection, processing and use on the occasion of your visit to our website is an important concern to us.


1. personal data

Personal data is information that can be used to determine your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not included. In principle, you can use our online offer without disclosing your identity.


There are logs for the statistical evaluation of website accesses. These logs contain the accessed URL´s and IP addresses. Data that could possibly allow identification (IP address) are not stored permanently. We cannot draw any conclusions about the user himself, but only statistically record how often which page was called up and where these calls came from, e.g. via Google search.


When you request information, order e-books or make other inquiries, we ask you for your name and other personal information. You are free to choose whether or not to provide this information. We store your data on specially protected servers in Zurich, Switzerland. Access to it is only possible for a few authorized persons. They are responsible for the technical, commercial or editorial support of the contents and servers.


If the usage or traffic data is required for our services, it will be stored for a maximum of six months after collection of the data. If the data is required to comply with existing legal, statutory or contractual retention periods (e.g. invoices), this data is also stored beyond this period. However, this data is blocked and only accessible to a few authorized persons via passwords.


The person responsible for data processing on this website within the meaning of the Basic Data Protection Regulation (DSGVO) is Mr. Silvan Kuhn, Soorpark, 9606 Bütschwil, 071 982 70 40, silvan.kuhn@rigotex.swiss. The person responsible for processing personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.


2. disclosure of personal data to third parties

We use your personal information only for the purpose of its use by us. We do not pass the data on to third parties without your express consent. Insofar as we are obliged to do so by law or court order, we will pass on your data to bodies entitled to receive such information.


3. use of cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (cookies from third parties) to recognize your browser during your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO either to implement the contract or in accordance with Art. 6 Para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. We may cooperate with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (cookies from third parties) when you visit our website. Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or whether to accept them in certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links: Internet Explorer, Firefox, Chrome, Safari or Opera. Please note that if cookies are not accepted, the functionality of our website may be restricted.

4. protection of minors

Children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.


5. links to other websites

Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.


6. Newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. Mandatory information for sending the newsletter is your e-mail address, as well as title, surname and first name. We use the opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter after you have expressly confirmed that you agree to receive it. By registering, you consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the newsletter will be used exclusively for the purposes of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list unless you have expressly consented to the further use of your data or unless we reserve the right to make further use of your data which is permitted by law and about which we inform you in this declaration.

7. legal basis

Data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

8. data analysis by Freshpage
Freshpage enables us to subdivide interested parties and customers according to different categories (so-called tagging). The address entries can be subdivided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer).

9. storage period
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After this period has expired, the corresponding data is routinely deleted if it is no longer required for contract fulfilment or contract initiation and/or if we no longer have a justified interest in further storage.


10. data processing for order processing
In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us are passed on to the transport company commissioned with the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we inform about this explicitly below. The legal basis for the passing on of the data is here art. 6 Abs. 1 lit. b DSGVO.


Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we pass on your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") within the framework of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "instalment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, are included in the calculation of the score values. Please refer to PayPal's privacy policy for further information on data protection, including the credit agencies used. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.


PostFinance
If you have opted for the credit card payment method (Postfinance), payment is processed by the payment service provider PostFinance AG, Mingerstrasse 20, 3030 Berne, Switzerland, to whom we forward the information you provide as part of the order process along with information about your order (name, address, account number, bank sort code, any credit card number, invoice amount, currency and transaction number). Your data will be passed on exclusively for the purpose of processing payments with the payment service provider PostFinance AG. Further information on data protection at PostFinance can be found here.


Saferpay

If you have opted for the Saferpay payment method, payment is processed by the payment service provider SIX Payment Services AG, Hardturmstrasse 201, 8005 Zurich, Switzerland, to whom we forward the information you provide during the ordering process, including information about your order (name, e-mail address, address, account number, bank sort code, possibly credit card number, invoice amount, currency and transaction number). Your data will be passed on exclusively for the purpose of payment processing with the payment service provider SIX Payment Services AG. Further information can be found in Saferpay's data protection declaration.


11. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on activities within this website and to provide us with other services associated with the use of this website and the Internet. Pseudonymous user profiles can be created from the processed data.


We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, they may also refuse the use of cookies by selecting the appropriate settings on their browser, they may refuse the processing of personal data by Google, and they may refuse the use of cookies by selecting the appropriate settings on their browser, and they may refuse the processing of such data by Google, by downloading and installing the browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en.


Mobile users also have the option of opting out of the storage of cookies:


Further information on the use of data for advertising purposes by Google, setting and objection options can be found on the Google websites: www.google.com/intl/de/policies/privacy/partners/ ("Use of data by Google when using the websites or apps of our partners"), www.google.com/policies/technologies/ads ("Use of data for advertising purposes"), www.google.de/settings/ads ("Manage information Google uses to display advertising") and www.google.com/ads/preferences/ ("Determine which advertising Google shows you").


12. AWStats
To be able to evaluate our website statistically, we use the program AWStats. The program is a free web analysis software. It is used to evaluate log files that web servers create on the basis of visitor requests. The program does not use any cookie files for the evaluation. The statistical analysis takes place via the log files, which also contain IP addresses. As a rule, these data cannot be assigned to specific persons. This data is not merged with other data sources, and the data is deleted after statistical evaluation. In contrast to other statistical programs, AWStats does not transmit any data to an external server. The program is installed on your own server. For example, the transfer of data abroad is avoided, as our servers are located in Switzerland (CH).


13. social media

Facebook

On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.


When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by Facebook. Further information on this can be found in Facebook's privacy policy at: https://de-de.facebook.com/policy.php.


If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.


Youtube
On some of our pages we embed Youtube videos. Operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to Youtube servers is established. This will tell Youtube which pages you are visiting. If you are logged in to your Youtube account, Youtube can personally assign your surfing behavior to you. You can prevent this by logging out of your Youtube account beforehand. If a Youtube video is started, the provider uses cookies which collect information about the user behaviour. If you have deactivated the saving of cookies for the Google Ad program, you will not have to reckon with such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser. You can find further information on data protection at "Youtube" in Google's data protection declaration.


14. plugins und tools


Google Web Fonts

This page uses so-called web fonts from Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, however, the browser you are using does not connect to Google's servers, but accesses Worldsoft's servers in Switzerland. This means that Google is not aware that your IP address has been used to access our website.


The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. If your browser does not support web fonts, a standard font will be used by your computer.


Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").


The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a person or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor using various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.


The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.


Data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM.


Further information on Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and

https://www.google.com/recaptcha/intro/android.html.


Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. You can find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.



15. rights of the person concerned

The applicable data protection law grants you comprehensive rights (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:

  • Right of access pursuant to Art. 15 DSGVO: In particular, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the planned storage period. the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected by us from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope and desired effects of such processing, as well as your right to be informed of the guarantees pursuant to Art. 46 DSGVO that exist when your data are transferred to third countries;

  • Right of rectification pursuant to Art. 16 DSGVO: You have the right to have incorrect data concerning you corrected and/or incomplete data stored by us completed without delay;

  • Right to deletion pursuant to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the requirements of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;

  • Right to limitation of processing pursuant to Art. 18 DSGVO: You have the right to demand limitation of processing of your personal data as long as the correctness of your data is verified, which you dispute, if you refuse to delete your data due to inadmissible data processing and instead demand limitation of processing of your data, if you need your data for the assertion, exercise or defence of legal claims after we no longer need this data after achieving the purpose or if you have lodged an objection for reasons of your particular situation, as long as it is not yet known whether our justified reasons prevail;

  • Right to information pursuant to Art. 19 DSGVO: If you have asserted the right to rectification, cancellation or limitation of processing to the data controller, the data controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, cancellation or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients.

  • Right to data transfer in accordance with Art. 20 DSGVO: You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another responsible person, insofar as this is technically feasible;

  • Right to revoke consents granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke your consent once granted to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation;

  • Right of appeal pursuant to Art. 77 DSGVO: If you are of the opinion that the processing of your personal data is in breach of the DSGVO, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State in which you are staying, at your place of work or at the place where the alleged breach is suspected.


16. right of appeal

If we process your personal data within the scope of a weighing of interests on the basis of our predominantly legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation. If you make use of your right of objection, we will stop processing the data concerned. However, we reserve the right to further processing if we can prove compelling grounds for processing worthy of protection which outweigh your interests, fundamental rights and fundamental freedoms, or if the processing serves the assertion, exercise or defence of legal claims. If your personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You may exercise your right to object as described above. If you make use of your right of objection, we will stop processing the data concerned for direct marketing purposes.


Bütschwil, 11 October 2018